Effective Date: 15th December 2024
At Rocam Specialist Vehicles (RSV), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, products, and services. By using our website or services, you consent to the practices described in this Privacy Policy.
We may collect personal information from you when you interact with us, including but not limited to:
Personal Identifiers: Name, email address, phone number, billing and shipping addresses, and payment information.
Technical Information: IP address, browser type, device type, operating system, browsing patterns, and usage data.
Transactional Information: Details of products or services purchased, purchase history, and payment information.
Communication Information: Correspondence with our customer service, including emails and phone calls.
We use the information we collect for the following purposes:
To process and fulfill orders for vehicles or services.
To respond to inquiries and provide customer support.
To improve our website, products, and services.
To communicate important information, such as service updates, promotions, or account-related matters.
To comply with legal obligations, resolve disputes, and enforce our agreements.
We may share your personal information in the following circumstances:
With Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in operating our business (e.g., payment processors, shipping companies, marketing agencies).
For Legal Purposes: We may disclose your information if required by law, regulation, or legal process, or if we believe in good faith that such action is necessary to comply with legal obligations or protect the rights, property, or safety of Rocam Specialist Vehicles, our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. This includes physical, technical, and administrative safeguards. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
We may use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver targeted advertisements. You can control cookie settings through your browser, but please note that some website features may not function properly if cookies are disabled.
For more information about how we use cookies and other tracking technologies, please refer to our Cookie Policy (if applicable).
Depending on your jurisdiction, you may have certain rights related to your personal data, including:
The right to access, update, or delete your personal information.
The right to object to or restrict the processing of your data.
The right to withdraw consent where we are relying on consent as the basis for processing your data.
The right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
To exercise any of these rights, please contact us using the contact details provided below.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete that information.
Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Rocam Specialist Vehicles
Email: info@rocamsv.com
